Privacy Policy
This policy explains what information TurboRevive collects when you visit turborevive.com or place an order, how we use it, and the choices you have. We keep this short and in plain language on purpose.
Who we are
TurboRevive, LLC ("TurboRevive," "we," or "us") sells the TurboRevive cordless heated shiatsu massager directly to customers in the United States. You can reach us any time at support@turborevive.com or by mail at the address in the footer below.
Information we collect
- Order information you provide at checkout: your name, email address, shipping address, and order details.
- Payment information: card details are entered to complete your purchase and processed by our payment provider. We do not store full card numbers on our servers.
- Communications you send us, such as support emails.
- Automatic data: basic technical information like your browser type, device, approximate location (country), and how you arrived at our site, collected through cookies and similar tools.
How we use it
- To process and ship your order, and to send order and shipping confirmations.
- To provide customer support and handle returns or warranty claims.
- To prevent fraud and keep the site secure.
- To improve our products and, where permitted, send occasional marketing emails you can opt out of at any time.
How we share it
We do not sell your personal information. We share it only with service providers who help us run the business—such as our payment processor, shipping carriers, and email and analytics tools—and only as needed to perform those services. We may also disclose information if required by law.
Cookies
We use cookies to keep your cart working, understand site traffic, and measure advertising. You can disable cookies in your browser settings, though some features may not work as well.
Your choices and rights
You can ask us to access, correct, or delete the personal information we hold about you, and you can unsubscribe from marketing email using the link in any message or by emailing us. Depending on where you live (for example, California), you may have additional rights, which we honor on request. We will not discriminate against you for exercising any privacy right.
Data retention & security
We keep order records as long as needed to fulfill orders, honor warranties, and meet legal and accounting obligations, then delete or anonymize them. We use reasonable technical and organizational measures to protect your information, though no method of transmission over the internet is completely secure.
Children
Our site and products are intended for adults. We do not knowingly collect information from anyone under 16.
Changes
If we update this policy, we will post the new version here with a revised date. Questions? Email support@turborevive.com.